Responsible Gaming
Our Commitment to Responsible Gaming
At Solitude Retreat Gold Coast, we're committed to promoting responsible gaming practices. NRL betting should be enjoyed as entertainment only—never as a way to earn money or solve financial problems. Please gamble within your means and only with money you can afford to lose.
Age Verification
You must be 18 years of age or older to participate in online betting in Australia. We take age verification seriously and reserve the right to request proof of identity at any time. If you are under 18, please do not use our platform or engage in any betting activities.
Warning Signs of Problem Gambling
If you recognize any of the following warning signs in your own behavior, you may be developing a gambling problem:
- Chasing losses by betting more to recover money lost
- Gambling with money intended for essentials (rent, bills, groceries)
- Hiding your gambling or betting amounts from family and friends
- Feeling anxious, irritable, or restless when trying to cut back
- Spending more time and money on betting than intended
- Neglecting work, school, hobbies, or personal relationships due to gambling
- Borrowing money to gamble or pay off gambling debts
- Lying to others about the extent of your gambling
- Using gambling to escape problems, stress, or negative emotions
- Failed attempts to control, cut back, or stop gambling
Self-Help Tools and Limits
Most reputable betting platforms offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose before stopping
- Reality Checks: Receive regular notifications during betting sessions to remind you how long you've been betting
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing betting platforms
- Account Closure: Request permanent account closure if needed
We encourage you to use these tools proactively. If your betting operator does not offer these features, consider switching to one that does.
Support Organizations and Resources
If you're struggling with gambling, help is available:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au
Free and confidential counselling, support, and information for problem gambling in Australia. Available 24/7. - Gamblers Anonymous: Free peer support meetings across Australia
International Resources
- UK - GamCare: www.gamcare.org.uk
Free and confidential support for problem gambling in the UK. - UK - GamStop: www.gamstop.co.uk
National self-exclusion scheme for online gambling in the UK. - Canada - Responsible Gambling Council: www.responsiblegambling.org
Resources and support for problem gambling in Canada. - United States - National Council on Problem Gambling: www.ncpgambling.org
Helpline: 1-800-GAMBLER (1-800-426-2537). Free and confidential support 24/7. - Germany - Bundeszentrale für gesundheitliche Aufklärung (BZgA): Federal centre for health education offering information and support.
Take Action Today
If you or someone you know is struggling with problem gambling:
- Contact Gambling Help Online at www.gamblinghelponline.org.au for confidential support
- Speak to a trusted friend, family member, or healthcare professional
- Use your betting operator's self-exclusion or account closure tools immediately
- Seek professional counselling or therapy
Remember: Seeking help is a sign of strength, not weakness. Support is available, and recovery is possible.