Privacy Policy
Last Updated: January 2026
Solitude Retreat Gold Coast ("we," "us," "our," or "Company") operates the solituderetreatgoldcoast.com website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including all related content, functionality, and services offered.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our site. By accessing and using solituderetreatgoldcoast.com, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
We collect information in the following ways:
- Personal Information: Name, email address, and contact details you voluntarily provide through forms, subscriptions, or inquiries.
- Technical Data: IP address, browser type, device information, and operating system when you access our site.
- Cookies: Small data files stored on your device to enhance your experience and track site usage.
- Usage Data: Pages visited, time spent on site, links clicked, and referral sources to understand how users interact with our content.
How We Use Information
We use collected information for the following purposes:
- Conducting analytics to measure website performance and user engagement.
- Affiliate tracking to attribute referrals to partner casinos and gambling platforms.
- Improving site functionality, content, and user experience.
- Sending promotional content and updates (only with your consent where required).
- Complying with legal obligations and protecting against fraudulent activity.
Cookie Policy
Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device.
Types of Cookies We Use:
- Essential Cookies: Required for basic site functionality and security.
- Analytics Cookies: Track visitor behavior to help us understand and improve site performance.
- Affiliate Tracking Cookies: Monitor referrals to partner casinos and gambling operators.
- Marketing Cookies: Used for advertising and promotional purposes.
Cookie Opt-Out: You can control cookies through your browser settings and may refuse or delete cookies at any time. However, disabling essential cookies may affect site functionality. You can also opt out of third-party analytics using publicly available tools.
Third-Party Links
Our website contains links to external casino, gambling, and affiliate websites. We are not responsible for the privacy practices, content, or policies of third-party sites, including partner casinos and gambling operators. We encourage you to review their privacy policies before providing any personal information or engaging in gambling activities.
Your use of third-party platforms is governed by their terms and conditions, not ours. We assume no liability for third-party practices or violations of your privacy.
Your Rights
As an Australian user, you have the following rights under the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs):
- Right to access your personal information held by us.
- Right to request correction of inaccurate or incomplete data.
- Right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
- Right to request deletion of personal data where legally permitted.
- Right to opt out of marketing communications.
For users in the EU/UK: If applicable, your rights under GDPR include access, rectification, erasure, data portability, and withdrawal of consent.
For users in the US: If applicable, CCPA and similar state privacy laws may grant you rights regarding data collection and sale disclosures.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. Analytics and usage data are typically retained for 12-24 months. Cookie data expires according to individual cookie settings. You may request deletion of your data at any time, subject to legal and contractual obligations.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or need to lodge a complaint, please contact us at:
Email: [email protected]
We will respond to privacy inquiries within 30 days of receipt. If you believe we have violated your privacy rights, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.